Policies

Shipping & delivery

Physical gifts (flowers, coffee, tea, rings, phones) go to a real address. Digital eGift cards are emailed — no delivery fee on digital-only orders.

How gifts are delivered

Halo & Bloom delivers each product the way gifters expect — physical gifts to a real address, and digital gift cards by email.

Flowers Bouquets and arrangements are delivered by florist or courier to the recipient’s home, workplace, hospital, hotel, or any physical address you enter at checkout. Choose a delivery date on the product page when prompted.

Coffee & tea Packaged coffee or tea gift boxes are delivered to a physical address (home, office, etc.). Fresh café coffee or tea is delivered in a sealed takeaway cup or insulated carrier to the recipient’s address — pick a delivery date when the product asks for one.

Important: coffee and tea are not emailed. They are physical gifts. Checkout may show a delivery fee for bringing them to the address you enter.

Gift cards We sell digital eGift cards. After payment is captured, the barcode or claim code is emailed to the gift recipient (or the email you choose at checkout). Digital-only carts do not include delivery charges.

We do not currently mail plastic / physical gift cards, and we do not send codes by SMS.

Rings, phones & other parcel gifts These are sent to the physical address you provide at checkout using Standard, Express, or Overnight where available.

Delivery speeds (physical items) Rates are shown at checkout and can be updated in Admin → App Settings → Checkout.

Delays Weather, carrier issues, café prep windows, or inventory can affect timing. Track status under My Account → Orders, or contact support.

Current delivery speeds

  • Immediate — Same day — usually within 1–2 hours ($12.95)
  • Standard — 3–5 business days ($8.95)
  • Express — 1–2 business days ($14.95)
  • Overnight — Next business day ($24.95)